Effective From: 15 April 2020
1. Privacy Notice
We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the Effective From the date at the top of this Policy. We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use, and disclosure practices. When we make material changes to this Policy, we will provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending you an email. We may notify you in advance.
2. Information That We Collect and How We Use It
2.1. Information That You Provide to Us
We will collect information that you provide to us when you use the Services, such as when you (1) create an account; (2) make a purchase; (3) participate in events or promotions; (4) send questions or comments via the Service, email, or chat to FindingJo or other users; (5) fill out surveys; or (6) otherwise communicate with us or other users through or about the Services. We will also collect information when you sign up for marketing emails, events, or other opportunities through FindingJo. Information collected may contain personal information such as your name, email address, billing and contact information, and other identifying information you may provide to FindingJo (“Personal Information”). Aggregated, non-personally identifying information is not your personal information. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our website and service.
2.2. Information We Collect About Your Use of Our Services
FindingJo automatically records certain information about your use of the Services. FindingJo uses a variety of technologies to collect this information, including persistent and session cookies, web beacons, and pixel tracking technology. The information we collect includes the number of log-ins, actions taken, data displayed or clicked on (e.g., UI elements, links), and other login information (e.g., browser type, IP address, date and time of access, cookie ID, referrer URL, etc.). We use this information to analyze trends, administer the Service, track users’ movements around the Service, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, we use “Pixel Tags” in the provision of our Services to you. Pixel Tags are tiny graphic images with a unique identifier that is used to track the online movements of web users. Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send email messages in a format that users can read, and they tell us whether emails have been opened to ensure that we are sending only messages that are of interest to our users. We also use analytics tools to collect information regarding your service usage to improve our Services.
FindingJo may collect automated error reports in the case of software malfunction; such error reports may contain some or all of the information in your accounts and may be reviewed to help resolve problems with the FindingJo Service. If you participate in a videoconference with us, we may record the session and retain recordings of the session if we notify you that the session is being recorded and allow you the opportunity to opt-out.
2.3. Information We Collect from Third Parties
Any Personal Information that FindingJo may obtain from other third-party sources will be processed by FindingJo in accordance with this Policy and all applicable laws. We may add this information to the information we have already collected from you via our Services to improve the Services we provide to you.
2.4. How We Use The Information We Collect
We use your Personal Information in connection with providing you with the Services and product features. Here are some examples of how we use your information:
• To provide, develop, and enhance the Service;
• Provide and deliver the products, and services you request, process transactions, and to send you related information including confirmations and invoices;
• To respond to feedback and monitor the security of the Service;
• To provide users with promotional communications, materials, and other third-party information;
• To enforce our terms or rights under any agreement between you and FindingJo; and,
• To perform any other action deemed necessary by FindingJo in its provision of the Service, interactions with you, or any other third-party.
We may also store information locally on your device, for instance in your local cache. FindingJo reserves the right to review any information to help resolve problems with our Services or to ensure compliance with our Terms of Service.
3. The Legal Basis On Which FindingJo Collects Your Personal Information
FindingJo collects and processes your Personal Information on the basis of different legal grounds, depending on the nature of the Personal Information being provided and the type of processing involved, as follows:
3.1. Performance of a Contract
Some of the Personal Information processed by FindingJo is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where FindingJo sends an interview request to a Talent from an Employer Client.
3.2. Legitimate Interest
A second ground relied upon by FindingJo for other types of processing of your Personal Information is that it is necessary for the purposes of legitimate interests pursued by FindingJo. Such legitimate interests will include where FindingJo sends you marketing about our products, and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. FindingJo will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products, and features to you.
3.3. Compliance with a Legal Obligation
A third ground relied upon for certain types of processing is that it is necessary in order to allow FindingJo to comply with a legal obligation. An example of this would be where FindingJo is required to retain business records for fixed periods of time in order to comply with local legal requirements.
Finally, in certain limited situations, FindingJo relies on your consent in order to process your Personal Information. Where FindingJo requires your consent in order to collect and process certain Personal Information, we seek your consent at the time of provision, and such processing will only be performed where consent is secured. For example, if you no longer want to receive marketing materials from us based upon your Personal Information, there are a number of options available to you. If you wish to opt-out of a particular marketing email from FindingJo, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular marketing campaign. You can also contact Privacy@FindingJo.com to do so. We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.
4. Sharing Your Information
We may share your information as follows:
• With Other Users. We may share information about you, your interactions with the Service, Content you post, or other similar information with other users of our Services.
• With Other FindingJo Services. We may share information about you, your interactions with the Service, Content you post, or other similar information with other FindingJo Services, including those of which you are not a user.
• With Third Parties. We may share information about you with third parties, whether designated by you, or with other third parties including our service providers, business partners, and other organizations as we may choose.
• With Service Providers. We may share your Personal Information with third parties, such as vendors and service providers who provide assistance with billing, payment processing, marketing, data analytics support and service associated with our Services, including any provision of goods through our Services.
• With Business Partners and Affiliates. We may share your Personal Information with our channel partners, subsidiaries, affiliates, joint ventures, or any other company, to fulfill obligations and requests, to deliver support, and to provide users and our customers’ users with information about FindingJo. FindingJo does not control how a business partner may use your Personal Information. Our business partners are responsible for managing the use of Personal information collected in these circumstances.
• For Compliance with laws and for other legitimate business purposes. We may share your Personal Information when we believe disclosure is necessary or required by law, due to corporate restructuring, change of control, regulation or regulatory action, to protect users, the integrity of the Service, and to defend or exercise our legal rights. We may also disclose your Personal Information when it may be necessary for other legitimate purposes as reasonably determined by FindingJo.
• And Generally. We may share information with the general public, such as your name, username, profile picture, and any Content you post.
5. Email Communication
We may send you emails, including marketing, promotional, and third-party related communications. You may opt-out of these emails at any time by unsubscribing or selecting this option through our Services. Note that You may need to opt-out from each FindingJo Service individually. Despite your election, we may still be required to send you Service-related communications, including any updates to our terms of service or this Policy.
As an essential element of the Service, most of the Personal Information you provide to us when you register or update your profile is displayed on your profile and intended to be shared with other users. Your photos, posts, and other content you post to the Site are also meant for public consumption. We may display this content on the Site, our Services, and further distribute it to a wider audience through third-party sites and services. Once displayed on publicly-viewable web pages, that information can be collected and used by others. We cannot control who reads your postings or what other users may do with the information that you voluntarily post, so it is very important that you do not put any sensitive, confidential, or any other information you do not wish to be shared in your posts. Once you have posted information publicly, while you will still be able to edit and delete it on the Service, you will not be able to edit or delete such information cached, collected, and stored elsewhere by others.
7. Cookies and Flash LSOs
You may instruct your browser to stop accepting cookies at any time or set your browser to prompt you before accepting cookies. Please consult your browser’s settings for further technical information. If you do not accept cookies, you may not be able to use all portions or functionality of the Service. We may, or our third parties may, use “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies.
8. Information From Social Networking Sites
If You provide information through, or sign in via, a social networking site such as Facebook, Google, LinkedIn or any other site we support, we may receive information from that site. Any information we receive may be dependent on the privacy settings you have with that site, so please consult that site’s privacy and data practices. We will not be responsible for any practices of that social networking site.
9. Contact Lists
At times we may enable features through which you may upload or import your contacts to the FindingJo Service. When you upload these contacts, you agree you have the right to upload such contacts and share these contacts with FindingJo. We rely upon You to obtain whatever consents from the relevant third parties that may be required by law to allow us to access and upload the third parties’ names, e-mail addresses, and other contact information. You or such a third-party may contact us at Privacy@FindingJo.com to request the removal of this information from our database.
We may publish any feedback we receive from you. We may identify you by your first and last name and may also indicate your home city. We may post any feedback on the Service from time to time. If you make any comments on a blog or forum associated with FindingJo, you should be aware that you have no reasonable expectation of privacy and that any Personal Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.
11. Retention, Modification, or Deletion of Your Information
You may change any of Your Personal Information in Your Account by editing Your profile within Your Account. Generally, FindingJo will retain user personal information for as long as your account is active or as needed to provide you Services. We may retain certain user Personal Information indefinitely, unless you delete it or request its deletion. For example, we don’t automatically delete inactive user accounts, so unless you choose to delete your account, we may retain your account information indefinitely or as long as allowable by law.
If you would like to cancel your account or delete your user Personal Information, you may do so in your user account, but we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements before any such deletion. After an account has been deleted, certain data will remain. However, we will delete or deidentify your Personal Information, including your user name and email address, by associating them with an anonymous user. When we delete any information, it will be deleted from the active database, but may remain in our archives.
12. Rights of EEA Users (or Similar International Areas)
Information, including information collected in the European Economic Area ("EEA"), may be transferred, stored and processed by us and our service providers in India and other countries whose data protection laws may be different than the laws of your country. We will protect your Personal Information in accordance with this Privacy Notice wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws. If you live in the European Economic Area, or a similar international area, you may have additional privacy rights available to you under applicable laws. Your rights may include: (1) Right not to provide or withdraw consent at any time (2) Right to access the Personal Information that You provided Us (3) Right to erasure Personal Information that We hold about You (4) Right to object to the processing of Your Personal Information (5) Right to opt-out of marketing communications and (6) Right to correct any of Your Personal Information.
13. Data Protection Officer
FindingJo has appointed a Data Protection Officer to ensure continued commitment to privacy and security practices. For further information please contact Us at: Privacy@FindingJo.com.
14. Third-Party Services
The Services may contain links to third-party websites and services. When you click on a link to any other website, location, or service You will leave our Services and go to another site or service and another entity may collect data from You. We do not control and are not responsible for such third-party websites or services. Third-party services are for your convenience only, and we do not recommend, screen, review, or have any control over the actions taken by these third parties. Your use of these services is solely your choice and decision. Please review every third-party website or service You visit or use, including those that you interact with through Our Services.
15. Your Third Parties
If you decide to invite a third-party to create an Account, we will collect your and the third party’s names and e-mail addresses, as well as any other relevant information in order to send e-mail and other communications to the third-party. We may maintain this information indefinitely in our database and may also use this information to help us establish networks of contacts, document relationships, facilitate referrals, and improve our Services. We may also use this information to show you and other users that you may know each other or have shared contacts. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party’s names and e-mail addresses as required above.
FindingJo is committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We also require You to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. You are solely responsible for all actions or disclosures of your information or any access to your Account. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while FindingJo uses reasonable efforts to safeguard your Personal Information, FindingJo cannot guarantee its absolute security.
17. A Note About Children
We do not intentionally gather Personal Information from individuals who are under the age of 13. If a child under 13 submits Personal Information to FindingJo and we learn that the Personal Information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 13, please contact Us at Privacy@FindingJo.com.
Effective From: 15 April 2020
3. Required Cookies
There are cookies that are automatically stored when accessing our Service and are required for the successful operation of both our Site and our Service. Should you not agree to, or not want to be subject to these required cookies you must discontinue use of both the Site and our Service and subsequently remove these cookies from your device, which you should be able to remove from your browser (See “control of cookies” below).
4. Types Of Cookies
The following types of cookies may be used when you visit the Service: (a) Advertising Cookies, used to display advertisements, gather information about your visits, and track information about your viewing and usage, among other things, (b) Analytics Cookies, used to monitor how users reached the Service, move around on the Service, and understand which features are working on the Service, among other things, (c) Our Cookies, either permanent or temporary, are necessary as the Service will not work without them, as they assist in the operation and functionality of the Service, (d) Personalization Cookies, recognize repeat visitors to the Service, recording browsing history, pages visited, settings, and preferences, (e) Security Cookies, help detect and prevent security risks, and authenticate users to protect user data (f) Service Management Cookies, used to maintain your identity, to ensure you are not logged off unexpectedly, and retain your information as you move from page to page, and (g) Third Party Cookies, used by third parties for certain services we offer, allowing third parties to gather and track certain information about you.
5. Control of Cookies
Most browsers accept cookies by default. You can modify your cookie preferences in your browser’s settings. Please note that modification of these preferences could affect the availability and functionality of the Service. For more information on how to control cookies, check your browser or device’s settings.
6. Other Tracking Technologies
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Service to help customize the Service and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of a page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.
9. Contact Us